Customer help

Frequently asked questions

Clear answers for shopping, ordering, product support, warranty and store visits.

Yes. Pay Now opens compatible UPI apps with SHIVAM ELECTRONICS payment details. You can also contact the store before paying if you need product help.
This custom static website opens your UPI app for payment. Payment approval and confirmation happen inside your payment app.
Yes. Customers can enquire or order from serviceable locations. Delivery or shipping support depends on product type, address and store confirmation.
Yes. Product images are selected to match the listed product category and style. Final colour, variant and availability can be checked with the store before purchase.
Yes. You can visit Shop 13, NS Avenue, Serampore, Hooghly. Store hours are Monday to Sunday, 9 AM to 10 PM.
Bill and store support are available. Warranty depends on the model and availability. Please confirm warranty terms before final purchase.
Yes. Each product has WhatsApp enquiry, and cart checkout can send item list, customer details and total directly to WhatsApp.