Privacy and data protection

Privacy Policy

This policy explains how SHIVAM ELECTRONICS handles customer information received through the website, WhatsApp, calls, forms and store interactions.

Information we collect

We may collect your name, phone number, email address, delivery address or pincode, product enquiries, cart details, messages and payment reference information when you contact us or place an order.

This website may use browser storage for cart items and language preference. This information stays on your device unless you submit it through WhatsApp or a form.

How we use information

Customer information is used for product guidance, order support, billing, delivery coordination, warranty support, service communication and legal compliance.

We do not sell or rent customer information. Limited details may be shared with service providers only when required for delivery, payment support, legal compliance or customer service.

Your choices

You can contact us to correct or remove your contact information from manual business records, subject to billing, warranty and legal retention requirements.

For privacy requests, contact support@shivamelectronics.online or call +91 8777391025.