Shipping and delivery
Orders may be supported through store pickup, local delivery or courier/parcel options based on product type, address, serviceability and confirmation by the store.
Customers from West Bengal and other serviceable locations can enquire or order. Delivery charges, timelines and courier availability may vary by location and order value.
Returns and exchanges
Return or exchange requests are reviewed fairly for eligible products when reported quickly with original bill, packaging, accessories and unused or undamaged condition.
Products with physical damage, liquid damage, tampering, missing accessories, hygiene concerns or misuse may not be accepted. Manufacturer warranty terms apply wherever relevant.
Support process
If a product has an issue, contact us with the bill, product photo or video and issue details. We will guide repair, exchange, replacement or warranty support depending on the product and condition.